Excellence in Healthcare.
Every Patient. Every Time.
Royal Crown offers a range of home care services to help patients recover, sustain, or improve strength and mobility, as well as communication and daily living skills. Learn more about how our Medicare-Certified Home Health Agency can take care of you or your loved one.
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We Help You Stay Where You Want To be - At Home
Royal Crown Home Health Care is committed to providing the highest quality patient care delivered with compassion and respect for every person we serve. We are guided, in all we do, by our core values of Dignity, Leadership, Excellence, and a Culture of Safety and Quality. These principles speak to the heart of who we are, both as a values-based organization and as individuals dedicated to the well-being of others. They are the core values by which we endeavor to make a difference in the lives of the people we serve.
Dignity: We recognize the unique physical, emotional, and spiritual needs of each person receiving health care in the home. We strive to extend the highest level of courtesy, safety and service to patients, family/caregivers, visitors, and each other.
Leadership: We deliver state-of-the-art home health services with identified centers of excellence. We engage in a wide range of continuing education, clinical education, and other programs for professionals and the public.
Excellence: We strive to create an environment of teamwork and participation, where, through continuous performance improvement and open communication, health care professionals pursue excellence and take pride in their work, the organization, and their personal development. We believe that the quality of our human resources — organization personnel, physicians, and volunteers—is the key to our continued success. We provide physicians an environment that fosters high quality diagnosis and treatment. We maintain financial viability through a cost-effective operation to meet our long-term commitment to the community.
Safety and Quality: We strive to create a culture of safety and quality by developing a code of conduct, providing education, encouraging open communication, encouraging leaders to provide a team approach to safety and quality initiatives, providing leadership that defines how patients, family/caregivers, visitors, and other members of the community can help identify and manage issues of safety and quality, and implementing changes identified by the annual organization evaluation in order to maintain the culture of safety & quality.
Get The Right Care -
At Home Where It's Needed The Most
Skilled Nursing
Skilled nursing services are provided by specially trained Registered Nurses and Licensed Vocational Nurses. The services are prescribed by a physician and include such things as dressing changes, teaching and administration of medication, intravenous therapy, catheter care, diabetic care, wound care, and teaching the patient or caregiver/family how to care for the patient in a home environment.
Home Health Aide
Home Health Aides work under the supervision of a Registered Nurse or a Licensed Therapist. Services primarily consist of assistance with activities of daily living. A home health aide may assist patients with personal hygiene, oral hygiene, eating, toileting, mobility assistance, and continence care.
Physical Therapy
A Physical Therapist helps the patient regain mobility through safe and effective exercises. The therapist also utilizes appropriate equipment and care within the context of the environment and also teaches caregivers how to work with patients in a safe manner.
Occupational Therapy
An Occupational Therapist assists patients with the developing gradual ability to perform their daily activities. With the aid of the occupational therapist, the patient learns to use adaptive equipment, and perform physical tasks required for independent living.
Speech Therapy
A Speech Therapist assists patients in regaining speech that may have been impaired during illness and/or accident. The therapist uses relevant techniques and methods appropriate for each patient.
Medical Social Services
A Medical Social Worker will assist you & your family to assess needs and identify resources such as medical, emotional, interpersonal, social, and community resources as you recover from an illness or temporary decline in health. A social worker will help you find the best solutions as you face challenges during your recovery period so you can continue to live safely and independently in your own home
We Are Accredited by the
Accreditation Commission for Health Care
Royal Crown Home Health Care has achieved accreditation from the Accreditation Commission for Health Care (ACHC), for its dedication and commitment to delivering the highest quality of services to its patients.
Royal Crown Home Health Care undergoes a rigorous, unannounced on-site survey every three years. During the review, a team of ACHC expert surveyors evaluate compliance with home care standards reflecting key organization areas, including the provision of care, treatment and services, emergency management, human resources, individual rights and responsibilities, and leadership. The accreditation process also provides Royal Crown Home Health Care with education and guidance to help staff continue to improve its home care program’s performance. Our certification provides peace of mind. As the home care setting becomes increasingly popular, it is important that home care providers are able to demonstrate that they are capable of providing safe, high quality care. Accreditation by ACHC serves as an indication that the organization has demonstrated compliance to these recognized standards of safe and quality care. You are working with a company committed to quality, safety and integrity.
Accreditation Commission for Health Care (ACHC)
is a CMS Deeming Authority and recognized leader in home health accreditation, ACHC offers a collaborative survey approach designed to enhance business operations and ensure the highest quality patient care. Developed specifically for Medicare-certified and Private Duty home health agencies their realistic standards help providers succeed in meeting the Medicare Conditions of Participation (CoPs) and industry best practices.
Get Your Questions Answered
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What is home health care?“Home health care” refers to medical services provided at the patient’s residence. The home health services typically include skilled nursing, physical therapy, occupational therapy, medical social work and in-home aide. Home health may also include medical equipment and supplies.
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Who can receive home health care?Individuals of all ages and with a variety of health care needs can receive home health services. As the name implies, home health is for people who require assistance from a health care professional at home. Medicare and insurance companies require medical orders from a physician before care can be initiated. If you feel that you or a loved one may benefit from home health, we are only a phone call away. A member of our experienced staff can work with you and your physician to determine if home health is right for you.
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Who pays for home health care?Medicare and many private insurance plans have a home health benefit. A brief summary is listed under Paying for Home Health. Additionally, our expert financial staff can help you understand your coverage provisions and will contact your insurance company to determine your specific benefits.
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How are the patient’s home health care needs determined?All patients’ home health care needs are evaluated during the first visit by a RN or therapist. Under the direction of the patient’s physician and with input from the patient and family members, an individualized care plan is initiated. The care plan is continually assessed and updated as the patient’s needs change and as progress is made. All of this is documented in the patient’s chart.
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Does Royal Crown educate family members on the type of care that is being provided?Teaching is a very large part of our services. All patients are given teaching guides that deal with the diagnosis that they are receiving home health services for. Each visit the patient is taught in a teach-back method how to care for themselves. The care plan is made in conjunction with the patient and family and is discussed thoroughly. Our staff ensures the family and patient understand the care that will be provided, how often, etc. Much teaching is done on medications, safety, disease management, emergency procedures, community resources, nutrition, etc.
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Does Royal Crown assign supervisors to oversee the quality of care patients are receiving in their homes?Yes, every employee has a clinical supervisor that oversees the care patients are receiving. All staff are evaluated at least annually by their supervisor during a home visit. The home health aides are supervised every two weeks by a RN or therapist. Our clinical supervisors are always available to our staff and patients for questions or help.
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What are the different screening processes the staff must complete?thorough interview process state and federal background checks drug testing comprehensive personal and professional reference checks submission of current license competency evaluations complete health assessment
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What procedures are in place to handle emergencies?An emergency plan is made and thoroughly discussed with the patient and family during the first visit and is included in the care plan. This is reviewed frequently with the patient and family during the course of our care in the home. An RN is on call 24 hours a day, 7 days a week to handle questions, problems, etc.
Contact Information
Address
10999 Riverside Dr. Ste 104
Studio City, CA 91602
Phone
818.275.7001
Fax
818.275.7002
Please fill out the form below. Our caring, capable, knowledgeable team are ready and willing to answer any questions or concerns you may have and will get back to you shortly.