FREQUENTLY ASKED QUESTIONS
What is home health care?
“Home health care” refers to medical services provided at the patient’s residence. The home health services typically include skilled nursing, physical therapy, occupational therapy, medical social work and in-home aide. Home health may also include medical equipment and supplies.
Who can receive home health care?
Individuals of all ages and with a variety of health care needs can receive home health services. As the name implies, home health is for people who require assistance from a health care professional at home. Medicare and insurance companies require medical orders from a physician before care can be initiated.
Who pays for home health care?
Medicare and many private insurance plans have a home health benefit. A brief summary is listed under Paying for Home Health. Additionally, our expert financial staff can help you understand your coverage provisions and will contact your insurance company to determine your specific benefits.
How are the patient’s home health care needs determined?
Does Royal Crown educate family members on the type of care that is being provided?
Does Royal Crown assign supervisors to oversee the quality of care patients are receiving in their homes?
What are the different screening processes the staff must complete?
-
thorough interview process
-
state and federal background checks
-
comprehensive personal and professional reference checks
-
submission of current license
-
competency evaluations
-
complete health assessment
What procedures are in place to handle emergencies?